USIM is determined and committed in realising the institution’s mission, vision and objectives to become a leading university based on Islamic studies and leader of advanced knowledge using the latest technology to contribute to the community, nation and the world in line with the motto “Knowledge, Discipline and Devotion”, and with Allah the Almighty’s permission, USIM promises to fulfil the rights of the customer as follows:


  • Provides study programmes based on the integration of Naqli and Aqli in various fields recognised by the government and professional bodies as well as meeting the requirements of the industry.
  • Provides excellent services and facilities based on the concept of integration to support learning and teaching processes.
  • Ensures that students graduate within the prescribed period after meeting the requirements of their study.


  • Provides conducive and comprehensive workspace with a variety of technological systems for a smooth work process in line with the distribution of staff needs.
  • Provides training opportunities that focus on the integration of Naqli and Aqli concepts to meet the training needs of at least seven (7) days a year and assist staff in their career development.
  • Provides career path opportunities to academic and administrative staff in line with the objectives of the university.


  • Produces graduates based on the integration of Naqli & Aqli knowledge.
  • Produces research and publications based on the concept of Naqli and Aqli that can contribute to the development of knowledge for the nation, Ummah and humanity worldwide.


  1. Client Charter Achievement Report
  2. Client Charter Achievement Report Based on (Quality Management System) 2016
  3. Universiti Islam Malaysia (USIM) Client Charter